RBAC applies different roles when log-in with the same users in different devices

Article ID:209311308
1 minute readKnowledge base

Issue

  • RBAC applies different roles when log-in with the same users in different devices

Environment

  • CloudBees Jenkins Enterprise

  • RBAC plugin

Resolution

RBAC is for the moment case sensitive, so ensure that you log-in with the exactly same user in both devices. Notice that in mobile devices, the first character is usually by default a capital letter.

You can check that you are logging correctly by checking https://<JENKINS_URL>/whoAmI/ in both instances