Shared agents are not available for Controllers after upgrading

Issue

When provisioning a new Controller using a CasC bundle or reapplying a CasC bundle to an existing Controller, Operations Center Agent Provisioning Service cloud is disappearing from the Controller on a version greater than 2.375.3.3, causing it not to be able to provision agents using the Operations Center service cloud.

This change of the behavior comes from this fix for the 2.375.1.2 version of the Operations Center Cloud plugin: Fixed add and remove behavior of operations center cloud plugin (BEE-28432)

As the Release notes for this plugin version state:

The controller no longer adds or removes the cloud for the user. It will now display an administrative monitor if it is absent and the controller defines a connection to the operations center."

Environment

CloudBees CI on modern cloud platforms - managed controller >= 2.375.3.3
CloudBees CI on traditional platforms - client controller >= 2.375.3.3
Operations Center Cloud Plugin >= 2.375.1.2

Related Issue(s)

BEE-28432: Fix behaviour of OC cloud add/remove

Resolution

As the warning in the affected instance indicates,

operations center agent provisioning service disappeared 1

this cloud value needs to be added to the jenkins.yaml file in order to add the Operations Center Agent Provisioning Service cloud:

jenkins:
[...]
  clouds:
  - "operationsCenterAgentProvisioningService"▼

Tested product/plugin versions

Managed Controller on version 2.375.3.4
Operations Center Cloud plugin on version 2.375.1.3