CloudBees CI startup failure due to IndexOutOfBoundsException related to corrupt messaging transport files

Last Reviewed:2025-06-16()
1 minute readKnowledge base

Issue

After upgrading or restarting CloudBees CI, the controller or operations center fails to start with the Messaging.afterExtensionsAugmented error:

SEVERE  jenkins.InitReactorRunner$1#onTaskFailed: Failed Messaging.afterExtensionsAugmented
java.lang.IndexOutOfBoundsException: Index 4 out of bounds for length 4
        at java.base/jdk.internal.util.Preconditions.outOfBounds(Preconditions.java:100)
        at java.base/jdk.internal.util.Preconditions.outOfBoundsCheckIndex(Preconditions.java:106)
        at java.base/jdk.internal.util.Preconditions.checkIndex(Preconditions.java:302)
        at java.base/java.util.Objects.checkIndex(Objects.java:385)
        at java.base/java.util.ArrayList.get(ArrayList.java:427)
        at PluginClassLoader for mapdb-api//org.mapdb.SerializerPojo.deserializeUnknownHeader(SerializerPojo.java:480)
...
       at PluginClassLoader for operations-center-context//com.cloudbees.opscenter.context.MapDBMessagingStore.openStore(MapDBMessagingStore.java:88)
...
SEVERE  hudson.util.BootFailure#publish: Failed to initialize Jenkins
java.lang.IndexOutOfBoundsException: Index 4 out of bounds for length 4
▼

The operations center could also fail with this OperationsCenter.afterExtensionsAugmented error:

SEVERE	jenkins.InitReactorRunner$1#onTaskFailed: Failed OperationsCenter.afterExtensionsAugmented
java.lang.IndexOutOfBoundsException: Index 6 out of bounds for length 6
	at java.base/jdk.internal.util.Preconditions.outOfBounds(Preconditions.java:100)
	at java.base/jdk.internal.util.Preconditions.outOfBoundsCheckIndex(Preconditions.java:106)
	at java.base/jdk.internal.util.Preconditions.checkIndex(Preconditions.java:302)
	at java.base/java.util.Objects.checkIndex(Objects.java:385)
	at java.base/java.util.ArrayList.get(ArrayList.java:427)
	at PluginClassLoader for mapdb-api//org.mapdb.SerializerPojo.deserializeUnknownHeader(SerializerPojo.java:480)
Caused: java.lang.RuntimeException: Could not instantiate class
...
	at PluginClassLoader for operations-center-server//com.cloudbees.opscenter.server.messaging.Transport.openStore(Transport.java:160)
...
SEVERE	hudson.util.BootFailure#publish: Failed to initialize Jenkins
java.lang.IndexOutOfBoundsException: Index 6 out of bounds for length 6
▼

Or

Environment

Resolution

Upgrade to CloudBees CI 2.504.2.5 or newer.

Workaround

For instances encountering this issue:

  1. Move the corrupt messaging database files to a different directory:

    mkdir ~/corrupt-messaging-files/
cd JENKINS_HOME
mv messaging messaging.p messaging.t cluster-messaging* ~/corrupt-messaging-files/
    ▼

  2. Restart the instance

Tested product/plugin versions