Issue
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Why does my controller connected to my operations center expire today?
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Why am I getting an expiration warning on my controller when the operations center is valid?
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controller license provisioned by operations center erroneously expires and shows "Your license expires in 0 days."
Diagnostic
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Check the validity of your license by navigating to "Manage Jenkins" => "Manage Licenses" and scrolling down to the bottom of the page, and click "Check validity". If you receive an error, please submit a support request with the error and a support bundle attached.
Confirm the connection to Operations Center
If your client controller will not connect to Operations Center after your license was successfully activated, please see Operations Center connectivity issues while trying to Push the Connection Details.
If your client controller was connected but lost connection which caused the sub-license to expire, see Operations Center-Client controller connectivity issues
Resolution
A controller connected to an operations center will always show an expiration within the next few days, this is expected behavior. The operations center automatically renews the controller’s license before it expires.
| Always backup your instance before making any changes |
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Ensure the CloudBees Assurance Program supported plugin versions are installed on your controller and operations center: Upgrading plugins with Beekeeper Upgrade Assistant
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The license has expired and you need to contact csm-help@cloudbees.com to renew your subscription or get a new license generated
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Open a support ticket at https://support.cloudbees.com with the error you see, as well as a support bundle from the controller and the operations center.