Summary
You want to temporarily increase the Cluster Manager debug level so it captures more information for debugging purposes.
Solution
Run the following in cmtool:
cmtool login admin cmtool setDebugLevel --category "com.electriccloud" --level DEBUG cmtool setDebugLevel --category "com.electriccloud.accelerator.server.XmlRequestHandlerImpl" --level DEBUG
The log file is located at <`ECloud Install `>\<`arch
>\logs\accelerator.log.`
After you finish debugging, change the Cluster Manager debug level back to its normal setting. Run the following in cmtool:
cmtool login admin cmtool setDebugLevel --category "com.electriccloud" --level INFO cmtool setDebugLevel --category "com.electriccloud.accelerator.server.XmlRequestHandlerImpl" --level INFO