Summary
You want to temporarily increase the Cluster Manager debug level so it captures more information for debugging purposes.
Solution
Run the following in cmtool:
cmtool login admin cmtool setDebugLevel --category "com.electriccloud" --level DEBUG cmtool setDebugLevel --category "com.electriccloud.accelerator.server.XmlRequestHandlerImpl" --level DEBUG
The log file is located at <`ECloud Install `>\<`arch
>\logs\accelerator.log.`
After you finish debugging, change the Cluster Manager debug level back to its normal setting. Run the following in cmtool:
cmtool login admin cmtool setDebugLevel --category "com.electriccloud" --level INFO cmtool setDebugLevel --category "com.electriccloud.accelerator.server.XmlRequestHandlerImpl" --level INFO
This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.