KBEA-00007 - Enabling full memory dumps on Windows agents

Article ID:360033191631
1 minute readKnowledge base

Summary

You want to enable full memory dumps on a Windows agent for debugging purposes.

Solution

To enable full Windows crash dumps (This is the Windows XP procedure; procedures for other Windows platforms are similar.):

  1. Open System Properties

  2. Click the Advanced tab

  3. Click Settings under Startup and Recovery

  4. Change "Write debugging information" to "Complete memory dump"
    Complete memory dump is not in the menu if >2GB memory is used. Set the memory limit with the maxmem switch.

Applies to

  • Product versions: All

  • OS versions: Windows

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.