KBEA-00009 - Using ElectricAccelerator with anti-virus software

Article ID:360032828792
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This article addresses the supportability of anti-virus scanners installed on ElectricAccelerator hosts, servers and Electric Make (eMake) machines. Also, compatible configurations with virus scanners and ElectricAccelerator are listed.


ElectricAccelerator is not certified to run with any specific anti-virus applications.

The following information is a compilation of support knowledge related to configuring anti-virus applications to successfully work with ElectricAccelerator. This information is not an official recommendation, just lessons-learned to assist you in avoiding known problems when anti-virus applications are configured to the contrary.

General issues to consider when configuring virus scanners on an ElectricAccelerator server are as follows:

  1. When and how to scan

  2. When and how not to scan

  3. What to scan

  4. What not to scan

  5. Verifying anti-virus settings

  6. Performance considerations

When and How to Scan

When possible, scan manually or on a scheduled basis during downtime (non-work time). This limits virus scanning’s performance impact during normal operations, especially ElectricAccelerator use. This impact could be significant depending on client speed, network bandwidth, server performance, and the number of clients accessing the cluster.

Shut down ElectricAgent on cluster host(s) being scanned. This avoids any possibility of the scanner’s affecting or being affected by ElectricAccelerator.

When and How Not to Scan

Avoid "realtime" or "on-access" scans on cluster agent machines. Depending on how aggressive the virus scanner is, on-access scanning can disable EFS creation/access. The final step in the on-access operation is typically to rename temporary containers, and ElectricAgent creates many of these containers as part of its process. On-access scans may lock a file to perform some operations, resulting in the inability of ElectricAgent to rename the file. This may result in errors from ElectricAgent such as "unable to open/rename file." This can also generate spurious serializations and false conflicts.

It is recommended to disable heuristic scans, for example TrendMicros IntelliTrap.

What to Scan

Scan source files on the eMake machine.

Scan the derived objects after the build completes on the eMake machine. This catches files added or modified by a virus. Real-time scanning on the eMake machine may adversely affect performance.

What Not to Scan

Do not scan the EFS temporary directories (on the cluster machines): Scanning this part of the drive scans all files mounted on this system. The EFS lookup/creation phase of a file open in EFS can lead to serious performance degradation because the scan attempts to open all files in the temporary space.

Performance Considerations

Real-time scan everything (agents and eMake) - 8% slower than no scan

Real-time scan except for TEMP (on agents) - 4% slower than no scan

Real-time scan except for TEMP (on agents and eMake) - not much slower than no scan

Applies to

Product versions:


OS versions: