KBEA-00017 - Fixing an installation that uses the wrong Windows directory

Article ID:360033191431
1 minute readKnowledge base


During installation, files are installed in the wrong Windows directory.


Some Windows 2003 servers use "rdp application mode," which means they use a "fakes" system directory if you do not switch the server into install mode.

When running the installer, do this:

change user /install
change user /execute

Applies to

  • Product versions: All

  • OS versions: Windows