KBEA-00032 - The build cannot access a mapped drive or network resource on the Agent

Article ID:360032828312
1 minute readKnowledge base


The build fails to access a particular mapped drive or network resource.


The mapping of network drives must happen during agent startup. The relevant exec command (such as "exec net use t: //remotemachine/share" or "exec cmd /c subst Z: D:/snapshot") can be placed into c:\Ecloud\i686_win32\bin\runagent.local.

Another issue to consider is that any resources accessed must be accessible by the user that runs the agent processes. Verify the user that runs the agent by checking for agent.exe in the process list available from the Taskbar.

Applies to

  • Product versions: All

  • OS versions: Windows