Accessing graphs on a Build History page can cause Jenkins to become unresponsive

Article ID:203981120
1 minute readKnowledge base

Issue

Accessing graphs on a Build History Trend page can cause Jenkins to become unresponsive

build_trend

This is being manifested on:

  • At Browser, it can been seen at HTTP 503 Service unavailable.

  • Jenkins is unresponsive but still running and cannot login via browser.

  • In Thread Dumps, it can been seen Requests containing /timeline/data/ as BLOCKED. For instance something similar to:

"Handling POST /view/Builds/timeline/data/ from example.com : ajp-bio-127.0.0.1-9009-exec-57" Id=7549 BLOCKED on hudson.model.RunMap@197b81f7 owned by "Handling POST /view/Builds/timeline/data/ from example.com : ajp-bio-127.0.0.1-9009-exec-28" Id=203
	at jenkins.model.lazy.AbstractLazyLoadRunMap.getByNumber(AbstractLazyLoadRunMap.java:356)
	-  blocked on hudson.model.RunMap@197b81f7
	at jenkins.model.lazy.AbstractLazyLoadRunMap.search(AbstractLazyLoadRunMap.java:332)
	at jenkins.model.lazy.AbstractLazyLoadRunMap.newestBuild(AbstractLazyLoadRunMap.java:274)
	at jenkins.model.lazy.LazyLoadRunMapEntrySet$1.<init>(LazyLoadRunMapEntrySet.java:65)
	at jenkins.model.lazy.LazyLoadRunMapEntrySet.iterator(LazyLoadRunMapEntrySet.java:63)
	at java.util.AbstractMap$2$1.<init>(AbstractMap.java:389)
	at java.util.AbstractMap$2.iterator(AbstractMap.java:388)
	at hudson.util.RunList.iterator(RunList.java:97)
	...

Environment

  • CloudBees Jenkins Enterprise (CJE)

  • CloudBees Request Filter plugin

Resolution

Install the CloudBees Request Filter plugin >= 1.1 and block ./timeline/data/. requests.

Please have a look at How Do I Use The CloudBees Request Filter Plugin.