Issue
I have upgraded my operations center to release 2.440.3.7
and navigating under Manage Jenkins
triggers an error in the UI presenting "A problem occurred while processing the request" and an error identifier. In addition, when reviewing the logs, the following exception is listed:
WARNING h.i.i.InstallUncaughtExceptionHandler#handleException: Caught unhandled exception with ID $SOME_ERROR_IDENTIFIER org.apache.commons.jelly.JellyTagException: jar:file:/tmp/jenkins/war/WEB-INF/lib/jenkins-core-2.440.3-cb-3.jar!/hudson/model/ManageJenkinsAction/index.jelly:45:57: <st:include> No page found 'message.jelly' for class com.cloudbees.casc.server.BundleLoadFromDiskErrorAdminMonitor at org.kohsuke.stapler.jelly.IncludeTag.doTag(IncludeTag.java:149) [...]
Resolution
This is an introduced bug in the release 2.440.3.7
in the Administrative Monitor warnings related to errors in the configured CasC bundles printed under Manage Jenkins
and it will be fixed in the upcoming CloudBees CI release.
Workaround
As a workaround while waiting for the release, you can navigate directly in the browser to $OPERATIONS_CENTER_URL/manage/configure
and disable the problematic Administrative Monitor called BundleCheckoutErrorAdminMonitor
.
This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.