Issue
The buttons in the administrative monitors, such as the “More Info” button, do not include a valid crumb in the request when they are clicked from the header.
When clicking on an administrative monitor, you will get an error message like the one below.
HTTP ERROR 403 No valid crumb was included in the request URI: /administrativeMonitor/com.cloudbees.jenkins.plugins.advisor.Reminder/act STATUS: 403 MESSAGE: No valid crumb was included in the request SERVLET: Stapler Powered by Jetty:// 9.4.33.v20201020
Environment
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CloudBees CI (CloudBees Core) on modern cloud platforms - Managed controller - 2.263.4.x
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CloudBees CI (CloudBees Core) on modern cloud platforms - Operations Center - 2.263.4.x
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CloudBees CI (CloudBees Core) on traditional platforms - Client controller - 2.263.4.x
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CloudBees CI (CloudBees Core) on traditional platforms - Operations Center - 2.263.4.x
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CloudBees Jenkins Distribution - 2.263.4.x
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CloudBees Jenkins Enterprise - 2.263.4.x
Resolution
The buttons are fixed since the version 2.277.1.2
This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.