CloudBees CI high availability replicas show inconsistencies

1 minute readKnowledge base

Issue

When browsing different CloudBees CI high availability replicas, you may notice inconsistencies between the replicas (for example, a job is present in one replica but not in another).

Resolution

This is a rare problem to happen based upon our testing on various cloud vendors, but this issue is tracked as a bug, and is planned to be fixed in a future release.

Workaround

If running CloudBees CI on traditional platforms on NFS, ensure the mount point is configured to use lookupcache=positive mode so that newly created files from one replica will be found by other replicas promptly. If running CloudBees CI on modern cloud platforms using a NFS equivalent StorageClass, ensure the StorageClass is configured with lookupcache=positive in the mount options.

Tested product/plugin versions

CloudBees CI on modern cloud platforms - managed controller 2.462.1.3