Operations Center Credentials lookup is failing after upgrading to version between 2.401.1.3 and 2.414.1.4 included

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Issue

  • After upgrading CloudBees CI Controller to a version between 2.401.1.3 and 2.414.1.4 included, the controller cannot lookup credentials defined in Operations Center when disconnected or when the Operations Center is down.

  • Operations Center Credentials lookup and cache is not working after upgrading Controller to a version between 2.401.1.3 and 2.414.1.4 included

  • When the Operations Center is down, Controller shows:

          WARNING com.cloudbees.opscenter.client.plugin.OperationsCenterRootAction invokeServerAction
      Failed to call from $CJOC_URL/operations-center-server/credentials/lookup
      java.net.ConnectException: Connection refused

    When the Operations Center is reachable from the controller via HTTP/S but the controller is disconnected, the problem is less obvious. A FINE logger on com.cloudbees.opscenter.client.plugin.OperationsCenterCredentialsProvider and com.cloudbees.opscenter.client.plugin.OperationsCenterRootAction would show an empty response to credentials lookup requests:

          FINE com.cloudbees.opscenter.client.plugin.OperationsCenterCredentialsProvider getCredentials
      Trying HTTP transport instead of Remoting
      FINE com.cloudbees.opscenter.client.plugin.OperationsCenterRootAction invokeServerAction
      posting to $CJOC_URL/operations-center-server/credentials/lookup: $REQUEST
      FINE com.cloudbees.opscenter.client.plugin.OperationsCenterRootAction invokeServerAction
      received response: []

Environment

Related Issue(s)

  • BEE-39869: OC Credentials cache lookup is broken since 2.401.x

Resolution

This is a bug introduced in version 2.401.1.x of CloudBees CI that has been fixed in version 2.414.2.2.

The solution is to upgrade CloudBees CI to version 2.414.2.2 or later.