Issue
The bat directive in Pipeline returns cmd is not recognized as an internal or external command, operable program or batch file.
Environment
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CloudBees CI (CloudBees Core) on modern cloud platforms - Managed controller
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CloudBees CI (CloudBees Core) on traditional platforms - Client controller
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CloudBees Jenkins Enterprise - Managed controller
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Pipeline running on a Windows environment
Resolution
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You need to make sure the user running the Jenkins Master/Agent where the command is executing has
C:\Windows\System32in it’s PATH variable. -
To add this to that user’s PATH, right click on My Computer then select Properties. Click Advanced then click Environment Variables. Scroll down to PATH and add
C:\Windows\System32to it. -
If the PATH is properly set but the error still appears, include the PATH through a environment variable. This is a known bug managed in https://issues.jenkins.io/browse/JENKINS-44334.
environment { env.PATH = env.PATH + ";c:\\Windows\\System32" }