CJE Expiration Banner

Article ID:217521647
1 minute readKnowledge base

Issue

  • Why does a controller connected to my operations center show that its license expires within 72 hours, when my license is valid for longer than that?

Resolution

A managed or client controller connected to an operations center will always show a license expiration sometime within the next 72 hours. This is expected behaviour. The operations center checks the controller periodically to renew the controller’s license before it expires for another 72 hours. Your controller’s license will stay valid as long as it is connected to an operations center, and the license on that operations center remains valid.

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.