Issue
After configuring Operations Center’s "Security Setting Enforcement" in the "Configure Global Security" to use the "Single Sign-On (security realm and authorization strategy)", roles and groups applied to users are not visible in the controllers.
Environment
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CloudBees CI (CloudBees Core) on modern cloud platforms - Operations Center
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CloudBees CI (CloudBees Core) on traditional platforms - Operations Center
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CloudBees Jenkins Enterprise - Operations center
Resolution
The most probable root cause is that the Operations Center instance doesn’t have Operation Center RBAC Plugin installed.
To fix the problem, access to Manage jenkins > Manage plugins > Available tab
in the OC, click on the Check now button
and install the Operations Center Server Role Based Access Control
plugin.
After a couple of minutes, roles and groups should be propagated to the controllers.