NoClassDefFoundError when Move Copy Promote jobs

Article ID:360036350671
1 minute readKnowledge base


Trying to perform a Move/Copy/Promote you get the error:

java.util.concurrent.ExecutionException: java.lang.NoClassDefFoundError: Could not initialize class ...



In a Support Bundle from the controller where this issue is occurring, open the "file-descriptors.txt" file and look for the library where the class indicated in the error is included. Two different versions of this library will appear loaded in the core or a same plugin.


Look for the right library version for the core or plugin version where it is being loaded and remove the other one.