EC3196

1 minute readReference

Synopsis

ERROR EC3196: IO exception was thrown during the license request. [detail].

Description

When submitted a request for a trial license, a communication error occurred.

Reasons

Because the cluster manager must communicate with external systems to request a trial license, there are many possible causes of the problem. The detail in the error message may provide additional guidance.

Fixes

Ensure that the cluster manager has HTTP access to the Internet, or manually contact CloudBees support to request a trial license instead of using the built-in form.