KBEC-00102 - Fixing CloudBees CD (CloudBees Flow) database after changing the passkey

Article ID:360032831492
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Description

CloudBees CD (CloudBees Flow) uses "passkey" encryption to encrypt all secret data in the database, such as passwords. When you move a database from one CloudBees CD (CloudBees Flow) server to another, either by import, database restore, file copy, or by changing the CloudBees CD (CloudBees Flow) database configuration, you must copy the old passkey file to the new server to enable the encrypted passwords.

For details and instructions, see Restore a CloudBees CD/RO server.

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.