Claim plugin versions from 2.13.1 to 2.14.1 might cause deadlock while upgrading the instance

Article ID:360027915411
1 minute readKnowledge base

Issue

After upgrading an instance, it appears to hang on the startup process. We found out that:

  • The jenkins log is stuck at the following point:

Apr 15, 2019 1:19:38 PM hudson.ExtensionFinder$GuiceFinder$FaultTolerantScope$1 error WARNING: Failed to instantiate Key[type=jenkins.telemetry.Correlator, annotation=[none]]; skipping this component com.google.inject.ProvisionException: Unable to provision, see the following errors: 1) Tried proxying jenkins.telemetry.Correlator to support a circular dependency, but it is not an interface. 1 error at com.google.inject.internal.ProviderToInternalFactoryAdapter.get(ProviderToInternalFactoryAdapter.java:52) at com.google.inject.internal.SingletonScope$1.get(SingletonScope.java:145) at hudson.ExtensionFinder$GuiceFinder$FaultTolerantScope$1.get(ExtensionFinder.java:440) at com.google.inject.internal.InternalFactoryToProviderAdapter.get(InternalFactoryToProviderAdapter.java:41) at com.google.inject.internal.InjectorImpl$2$1.call(InjectorImpl.java:1016) at com.google.inject.internal.InjectorImpl.callInContext(InjectorImpl.java:1103) at com.google.inject.internal.InjectorImpl$2.get(InjectorImpl.java:1012) at hudson.ExtensionFinder$GuiceFinder._find(ExtensionFinder.java:402) at hudson.ExtensionFinder$GuiceFinder.find(ExtensionFinder.java:393) ...
"PreventRefreshFilter.initAutoRefreshFilter": at hudson.ExtensionList.ensureLoaded(ExtensionList.java:316) - waiting to lock <0x00000006c0c20380> (a hudson.ExtensionList$Lock) at hudson.ExtensionList.getComponents(ExtensionList.java:183) at hudson.DescriptorExtensionList.load(DescriptorExtensionList.java:192) at hudson.ExtensionList.ensureLoaded(ExtensionList.java:318) - locked <0x00000006c3070d28> (a hudson.DescriptorExtensionList) at hudson.ExtensionList.iterator(ExtensionList.java:172) at hudson.ExtensionList.get(ExtensionList.java:149) at hudson.plugins.claim.ClaimConfig.get(ClaimConfig.java:202) at hudson.plugins.claim.http.PreventRefreshFilter.initAutoRefreshFilter(PreventRefreshFilter.java:43) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at hudson.init.TaskMethodFinder.invoke(TaskMethodFinder.java:104) at hudson.init.TaskMethodFinder$TaskImpl.run(TaskMethodFinder.java:175) at org.jvnet.hudson.reactor.Reactor.runTask(Reactor.java:296) at jenkins.model.Jenkins$5.runTask(Jenkins.java:1069) at org.jvnet.hudson.reactor.Reactor$2.run(Reactor.java:214) at org.jvnet.hudson.reactor.Reactor$Node.run(Reactor.java:117) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) Found 1 deadlock.

Jenkins issues

Resolution

The issue can be resolved with either of the following options:

  • Option 1: Upgrade the Claim plugin to 2.14.1 or newer

  • Option 2: Downgrade the Claim Plugin to 2.12

  • Option 3: Disable the Claim Plugin.

Tested product/plugin versions