How to disable a plugin when Jenkins is down?

Issue

A plugin is preventing Jenkins to restart
I need to disable a plugin and Jenkins is down

Environment

CloudBees CI (CloudBees Core) on modern cloud platforms - Managed controller
CloudBees CI (CloudBees Core) on modern cloud platforms - Operations Center
CloudBees CI (CloudBees Core) on traditional platforms - Client controller
CloudBees CI (CloudBees Core) on traditional platforms - Operations Center
CloudBees Jenkins Enterprise
CloudBees Jenkins Enterprise - Managed controller
CloudBees Jenkins Enterprise - Operations center
Jenkins LTS

Resolution

To disable a plugin via File System, create a file like <PLUGIN_ID>.jpi.disabled inside the $JENKINS_HOME/plugins folder. For example, to disable Green balls plugin, run:

touch $JENKINS_HOME/plugins/greenballs.jpi.disabled▼

References

Removing and disabling plugins page

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.