"System Configuration" option is missing from CloudBees Backup job

1 minute readKnowledge base

Issue

  • When creating a CloudBees backup job on the Operations Center, the System Configuration option is missing:

backup Config Jenkins

Resolution

The fix is to upgrade to CloudBees CI version 2.387.1.2 (CloudBees CI release notes), and was tracked by BEE-28961.

Workaround

  1. From the Operation Center Dashboard, navigate to Roles > Manage > Manage Roles.

  2. Locate the role "Administrator" and enable the Overall RunScripts permission as shown below:

Manage Roles Jenkins Enabled

Save this configuration, and the System Configuration option will appear when creating a backup job now:

backup Config Jenkins fixed