Installation for CloudBees CI on traditional platforms (active/active)

4 minute read

High Availability (active/active) on Windows controllers is not supported.

This document covers specific instructions to install and configure High Availability (active/active) for CloudBees CI on traditional platforms. Instructions and standard methods to install CloudBees CI on traditional platforms can be found in this section.

Load balancer

You need to set up a load balancer to route HTTP and, if desired, WebSocket, traffic to all the replicas.

There are a lot of different load balancers to choose from, so it’s up to you to figure out how to set up your specific one.

The load balancer needs two configurations applied:

  • The load balancer must be configured with sticky sessions.

  • You should setup a health check against /whoAmI/api/json?tree=authenticated


All replicas must point to the same $JENKINS_HOME location.

For CloudBees CI on traditional platforms, you must use a NFS compatible shared file system.

To properly configure the NFS client on your controller instances, follow the instructions from the NFS Guide knowledge base article.

Controller Service Configurations

Whether you installed CloudBees CI on traditional platforms using a package manager, that is yum, dnf, zypper or apt, there are still more changes you need to make to the service configuration files on each replica.

If you installed via yum, dnf, or zypper, that is, a RPM install, you need to update:

  • /etc/sysconfig/cloudbees-core-cm

If you installed via apt, that is, a DEB install, you need to update:

  • /etc/default/cloudbees-core-cm

The following sections document what the values should be updated in the respective service configuration files.


This should be changed from /var/lib/cloudbees-core-cm to whatever the NFS mount is on the replica.

For instance, if you created the NFS mount as /mnt/nfs_cc_home, then the value changes from:

  • JENKINS_HOME="/var/lib/cloudbees-core-cm"


  • JENKINS_HOME="/mnt/nfs_cc_home"


There is one mandatory argument to set in JENKINS_ARGS and one optional argument.

First, add an argument to a directory on local disk (not shared disk) for --pluginroot. This specifies where the plugin files should be extracted.

If you did an RPM install, the value should be:


The plugins subdirectory will be automatically created when the service starts.

If you did a DEB install, the value should be:


The optional argument to set is --prefix. You will set this argument if you are placing your controller under a domain name instead of using a subdomain.

For example, let’s assume that you want the URL to the controller to be:

In this case, you would set the argument to:


The value is the same for both RPM and DEB installs.

For a complete example that includes both arguments in addition to the default values for a DEB install looks like:

JENKINS_ARGS="--webroot=/var/cache/$NAME/war --httpPort=$HTTP_PORT --pluginroot=/var/cache/$NAME/plugins --prefix=/cc1"

Java options

Java 11 is required to run CloudBees CI on traditional platforms 2.414.2.2 or higher

The Java options and system properties discussed below are only the values for configuring High Availability.

For the overall JVM recommended arguments to run CloudBees CI on traditional platforms, please review the JVM Recommended Arguments section of Prepare Jenkins for Support.

The following Java options and system properties are required for the controllers to run in HA mode:

--add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/ -Djenkins.model.Jenkins.crumbIssuerProxyCompatibility=true -DexecutableWar.jetty.disableCustomSessionIdCookieName=true -Dcom.cloudbees.jenkins.ha=false -Dcom.cloudbees.jenkins.replication.warhead.ReplicationServletListener.enabled=true -Djenkins.plugins.git.AbstractGitSCMSource.cacheRootDir=/var/cache/cloudbees-core-cm/caches/git -Dorg.jenkinsci.plugins.github_branch_source.GitHubSCMSource.cacheRootDir=/var/cache/cloudbees-core-cm/caches/github-branch-source

If you did a RPM install, you can add the following after the initial JENKINS_JAVA_OPTIONS= definition:

JENKINS_JAVA_OPTIONS+=("--add-exports=java.base/jdk.internal.ref=ALL-UNNAMED") JENKINS_JAVA_OPTIONS+=("") JENKINS_JAVA_OPTIONS+=("--add-opens=java.base/java.lang=ALL-UNNAMED") JENKINS_JAVA_OPTIONS+=("--add-opens=java.base/") JENKINS_JAVA_OPTIONS+=("") JENKINS_JAVA_OPTIONS+=("") JENKINS_JAVA_OPTIONS+=("-Djenkins.model.Jenkins.crumbIssuerProxyCompatibility=true") JENKINS_JAVA_OPTIONS+=("-DexecutableWar.jetty.disableCustomSessionIdCookieName=true") JENKINS_JAVA_OPTIONS+=("-Dcom.cloudbees.jenkins.ha=false") JENKINS_JAVA_OPTIONS+=("-Dcom.cloudbees.jenkins.replication.warhead.ReplicationServletListener.enabled=true") JENKINS_JAVA_OPTIONS+=("-Djenkins.plugins.git.AbstractGitSCMSource.cacheRootDir=/var/cache/cloudbees-core-cm/caches/git") JENKINS_JAVA_OPTIONS+=("-Dorg.jenkinsci.plugins.github_branch_source.GitHubSCMSource.cacheRootDir=/var/cache/cloudbees-core-cm/caches/github-branch-source")

If you did a DEB install, you will update the default JAVA_ARGS value from:



JAVA_ARGS="-Djava.awt.headless=true --add-exports=java.base/jdk.internal.ref=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/ -Djenkins.model.Jenkins.crumbIssuerProxyCompatibility=true -DexecutableWar.jetty.disableCustomSessionIdCookieName=true -Dcom.cloudbees.jenkins.ha=false -Dcom.cloudbees.jenkins.replication.warhead.ReplicationServletListener.enabled=true -Djenkins.plugins.git.AbstractGitSCMSource.cacheRootDir=/var/cache/$NAME/caches/git -Dorg.jenkinsci.plugins.github_branch_source.GitHubSCMSource.cacheRootDir=/var/cache/$NAME/caches/github-branch-source"

Note the last two Git related items in both examples. The base directory, that is, /var/cache/cloudbees-core-cm/caches or /var/cache/$NAME/caches, should be a disk local to the replica and not on a shared disk.

However, this base directory will need to be created by you and have the correct permissions and ownership set. Here’s a basic example of how to create the directory:

sudo mkdir -p /var/cache/cloudbees-core-cm/caches sudo chmod 700 /var/cache/cloudbees-core-cm/caches sudo chown -R cloudbees-core-cm:cloudbees-core-cm /var/cache/cloudbees-core-cm/caches

The subdirectories will be created automatically after the base directory is created.


Replicas must be able to contact one another on whichever port is chosen at random for Hazelcast. Discovery is automatic based on the common $JENKINS_HOME volume.

If an explicit hazelcast.config Java system property is set, it will be recognized and applied.

Setup wizard

Only one replica can run until a client controller has completed the setup wizard.

When customizing the list of plugins to install, be sure to add CloudBees High Availability (Active/Active) Plugin. Alternatively, use Configuration as Code to define the controller, and include the plugin cloudbees-replication.

Do not include the CloudBees High Availability (Active/Passive) Management plugin (cloudbees-ha) that is used by the older active-passive HA system.

If the cloudbees-ha plugin is installed, it should be uninstalled and the replicas should be restarted prior to installing the cloudbees-replication plugin.

Restarting controllers

If you need to restart a controller, for example, after installing a plugin, make sure that every replica is restarted.

Additional resources

Getting started with High Availability on traditional platforms