CloudBees maintenance lifecycle policies

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This page provides the maintenance lifecycle and end-of-life policies for CloudBees products.

CloudBees Build Acceleration

The following table shows the anticipated End of Life dates for active versions of CloudBees Build Acceleration (CloudBees Accelerator):

Version Release date End of Life target date

12.3.x

November 18, 2022

May 31, 2024

12.2.x

May 31, 2022

November 30, 2023

12.1.x

November 8, 2021

May 31, 2023

12.0.x

December 21, 2020

June 30, 2022

11.3.x

July 30, 2020

January 31, 2022

11.2.x

Jan 29, 2020

July 31, 2021

11.1.x

July 2, 2019

January 31, 2021

11.0.x

January 7, 2019

July 31, 2020

Use these dates to plan for any CloudBees Build Acceleration upgrades. The End of Life dates are estimates that are based on plans for future versions and the SLA requirement that at least two active CloudBees Build Acceleration versions must be available at a time.

CloudBees CD/RO

The following table shows the anticipated end-of-life dates for versions of CloudBees CD/RO (CloudBees CD):

Version Release date End-of-life target date

10.10.x

November 10, 2022

November 9, 2023

10.9.x

October 7, 2022

October 6, 2023

10.8.x

September 2, 2022

September 1, 2023

10.7.x

August 5, 2022

August 4, 2023

10.6.x

June 30, 2022

June 29, 2023

10.5.x

April 28, 2022

April 27, 2023

10.4.x

January 31, 2022

January 30, 2023

10.3.x

September 20, 2021

September 19, 2022

10.2.x

June 3, 2021

June 2, 2022

10.1.x

February 26, 2021

February 28, 2022

10.0.x

June 30, 2020

Dec 31st, 2021

9.0.x

February 4, 2019

July 31, 2021

8.0.x

August 1, 2017

December 31, 2019

7.0.x

October 3, 2016

January 31, 2019

6.0.x

June 20, 2015

December 31, 2017

5.0.x

May 12, 2014

March 31, 2017

4.2.x

December 21, 2012

December 31, 2015

Use these dates to plan for any CloudBees CD/RO upgrades. The end-of-life dates are estimates that are based on plans for future versions and the SLA requirement that at least two active CloudBees CD/RO versions must be available at a time.

CloudBees CI and CloudBees Jenkins Platform

CloudBees releases product updates for CloudBees CI and CloudBees Jenkins Platform through a set of rolling releases. CloudBees Jenkins Platform also has a fixed release.

Rolling releases

Rolling releases are published approximately once per month. Each new rolling release includes important fixes and new features for the platform.

Maintenance updates and support for rolling releases

CloudBees provides maintenance updates for only the latest rolling release.

CloudBees provides diagnostic support of issues reported in rolling releases that are up to a year old. If a customer is running a rolling release more than one year old, CloudBees may require the customer to upgrade to a supported rolling release before diagnosing the issue.

If upgrading from a rolling release older than 2.303.3.3, customers may experience technical difficulties. CloudBees ensures compatibility only between supported versions of the product and recommends upgrading early and often to avoid these difficulties. If you are having difficulties upgrading, contact CloudBees Support for assistance.

Currently supported rolling releases

Product

Latest rolling release

Latest rolling release date

Oldest rolling release with diagnostic support

Oldest rolling release with diagnostic support release date

Download

CloudBees CI on traditional platforms

2.375.1.1

November 30, 2022

2.303.3.3

November 4, 2021

Download

CloudBees CI on modern cloud platforms

2.375.1.1

November 30, 2022

2.303.3.3

November 4, 2021

Download

CloudBees Jenkins Platform

2.346.4.1

August 23, 2022

2.303.3.3

November 4, 2021

Download

Fixed releases for CloudBees Jenkins Platform

End-of-life announcement

The CloudBees Jenkins Platform (CJP) product which has been available since November 16, 2016, is reaching the end of its product lifecycle. CloudBees will declare this product end-of-life (EOL) on June 30, 2023.

Please note that once EOL is reached, CloudBees will no longer provide commercial support for this product. Please contact CloudBees Support if you have any concerns or questions.

Fixed releases are a more conservative release model, suitable for organizations that prefer a conservative approach to upgrades over new features and feature enhancements. Fixed release lines deliver a release only when security fixes for the distribution are released, and consist solely of incremental security and high-severity bug patches.

Maintenance updates and support for fixed releases

CloudBees provides maintenance updates to a fixed release for 9 months following its availability date and support for 12 months following its release.

For example, if a high-severity issue is resolved within 9 months of the release being made available, that fix will be backported to any fixed releases that fall within the 9-month maintenance window. If a customer encounters a problem that is resolved in the next release, and the currently installed version is out of the maintenance period, CloudBees support will recommend that the customer move to the current fixed release.

Currently supported fixed releases

Release Release Date Maintenance End Support End Products

2.346.x

September 8, 2022

June 8, 2023

September 8, 2023

  • CloudBees Jenkins Platform

  • operations center

2.303.x

January 12, 2022

October 12, 2022

January 12, 2023

  • CloudBees Jenkins Platform

  • operations center