An enterprise’s shared services team needs to have a way to determine the number of users there are across all CloudBees CI controllers in their environment. Underlying to this requirement is to allow alternative emails to represent the same user.
The User Activity Monitoring plugin, available for CloudBees CI, tracks activity based on email address and thus, is not intended to identify those users that use multiple email addresses, or even
noreply addresses, such as
firstname.lastname@example.org, when they commit code.
CloudBees Software Delivery Automation license usage provides continuous monitoring to maintain a many-to-one mapping of email addresses for a given user. The shared services manager now has insight into an accurate count of active users.