Why am I getting an error trying to add a credit card to my account?

Article ID:204307154
1 minute readKnowledge base

Issue

I keep getting 'Credit Card Creation Failed'

Credit card creation failure

Environment

CloudBees Console

Resolution

Please open a case with support to Reset the Payment System on your account.

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.