The Pipeline Stage View result is not matching the actual run result

Issue

A successful build is displayed as a failure (red) in the Pipeline Stage View.

Environment

CloudBees CI (CloudBees Core) on modern cloud platforms - Managed controller
CloudBees CI (CloudBees Core) on traditional platforms - Client controller
CloudBees Jenkins Enterprise - Managed controller
Jenkins LTS
Pipeline Stage View < 2.13

Resolution

This is a known issue due to caches not being properly cleared. The issue is fixed by JENKINS-43556. The fix is to update the Pipeline Stage View plugin to version 2.13.

Workaround

In case you cannot upgrade the plugin, then you can work around the issue by restarting the Jenkins instance.

References

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.