Alert - Operations Center could not issue sub-licenses for the Client controllers

Article ID:360020779611
1 minute readKnowledge base

Issue

Alert - Operations Center could not issue sub-licenses for the Managed controllers/Client controllers

Resolution

In your Operations Center alert page, you might see the alert shown below, but at Managed controllers / Client controllers level you will be able to see that the licenses are actually correctly issued.

Could not issue sub-licenses for X controllers: Teams » <controllers>
cjoc alert sublicense

The product is working as expected, with the only exception of the alert message false positive.

The solution is to upgrade the Operations Center Server Plugin to version 2.138.0.10 or later. This version is available in Operations Center 2.138.4.3 revision 2 and later.