Backup job fails: User is missing the Overall/Administer permission

Last Reviewed:2025-10-03()
1 minute readKnowledge base

Issue

  • I have upgraded my instance, and since then, my backup jobs fail throwing the following error in the logs even if the user is an administrator:

hudson.security.AccessDeniedException3: anonymous is missing the Overall/Administer permission at hudson.security.ACL.checkPermission(ACL.java:80) at hudson.security.AccessControlled.checkPermission(AccessControlled.java:52) [...]

Resolution

This issue will be fixed in a future CloudBees CI release, and this article will be updated with the specific version number with the fix.

Workaround

To work around this issue, save the backup job configuration (without changing anything) using a user with the Overall/Administer permission.

This article is part of our Knowledge Base and is provided for guidance-based purposes only. The solutions or workarounds described here are not officially supported by CloudBees and may not be applicable in all environments. Use at your own discretion, and test changes in a safe environment before applying them to production systems.