CloudBees Analytics support policies

This page details the support policies specific to CloudBees Analytics.

How to get support

  1. Submit a Support Request through the Support portal.

  2. In the Support Request, specify an offering of CloudBees Analytics for the appropriate platform.

  3. Provide any additional requested information.

What you should expect next

After you submit a support issue, here’s what should happen next:

  1. You’ll receive an automated email indicating that CloudBees has received your support request.

  2. Depending on the priority level of your issue, you’ll be contacted by a CloudBees employee within the target response time.

You can view the full CloudBees Support terms and conditions here.