CloudBees Previews support policies

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CloudBees Previews is a Preview feature.
A Preview feature:
  • Has not undergone end-to-end testing with CloudBees products.

  • Is provided without service-level agreements (SLA), and therefore does not include CloudBees' commitment to functionality or performance.

  • May impact other stable areas of the product when used.

  • May have limited documentation.

  • May not be feature-complete during the Preview period.

  • May graduate from Preview to a supported feature or be removed from the product.

  • May introduce breaking changes that prevent upgrades due to incompatibility with future development.

Product features and documentation are frequently updated. If you find an issue or have a suggestion, please contact CloudBees Support.

This page details the support policies specific to CloudBees Previews.

How to get support

  1. Submit a Support Request through the Support portal.

  2. In the Support Request, specify an offering of CloudBees Previews for the appropriate platform.

  3. Provide any additional requested information.