CloudBees Previews support policies

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CloudBees Previews is a Preview feature.
Preview

A Preview feature:

  • Has not undergone end-to-end testing with CloudBees products

  • Is provided without service-level agreements (SLA) and therefore does not include CloudBees' commitment on functionality or performance

  • May impact other stable areas of the product when used

  • May have limited documentation

  • May not be feature complete during the Preview period

  • May graduate from preview state to fully supported or be removed from the product

  • May introduce incompatible, backward-breaking changes that could revoke the ability to upgrade

Product features and documentation are frequently updated. If you find an issue or have a suggestion, please contact CloudBees Support.

This page details the support policies specific to CloudBees Previews.

How to get support

  1. Submit a Support Request through the Support portal.

  2. In the Support Request, specify an offering of CloudBees Previews for the appropriate platform.

  3. Provide any additional requested information.