CloudBees Feature Management support policies
This page details the support policies specific to CloudBees Feature Management.
You can view the full CloudBees Support terms and conditions at CloudBees support terms and conditions.
Submit a Support Request by emailing
In the Support Request, specify an offering of CloudBees Feature Management.
Provide any additional requested information.
Attach the Support Bundle you generated in the first step.
After you submit a support issue, here’s what should happen next:
You’ll receive an automated email indicating that CloudBees has received your support request.
Depending on the priority level of your issue, you’ll be contacted by a CloudBees employee within the target response time.