This page details the support policies specific to CloudBees Build Acceleration.
You can view the full CloudBees Support terms and conditions here.
CloudBees Build Acceleration support, in a nutshell
Version Support: CloudBees supports each version of CloudBees Build Acceleration it makes generally commercially available. These versions are designated by the first digit after the dot, for at least eighteen months after general release. For example, if version 1.1 is released on January 1, 2014, it will be supported through June 30, 2015.