Overview of Success Points offerings
The table below summarizes the typical Success Point cost by engagement type for each topic.
| Category | Topic | Introduction | Workshop | Consultation |
|---|---|---|---|---|
Design and Development |
Pipeline Development |
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Design and Development |
Pipeline Management and Standardization Review |
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Design and Development |
Pipeline Review |
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Design and Development |
Shared Library Development |
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Health Checks and Optimization |
Capability Assessment |
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Health Checks and Optimization |
Health Check |
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Health Checks and Optimization |
Performance and Stress Testing |
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Infrastructure Maintenance |
Infrastructure Cost Savings |
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Infrastructure Maintenance |
Monitoring and Dashboards |
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Infrastructure Maintenance |
New Features |
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Infrastructure Maintenance |
Upgrade Assistance |
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Infrastructure Setup |
Agent Management |
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Infrastructure Setup |
Disaster Recovery |
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Infrastructure Setup |
High Availability (HA) and Horizontal Scaling (HS) |
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Infrastructure Setup |
Infrastructure Q&A |
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Infrastructure Setup |
Installation |
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Setup and Configuration |
Access Permission Design |
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Setup and Configuration |
Architecture & Design for Agents |
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Setup and Configuration |
Architecture & Design for Controllers |
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Setup and Configuration |
Certificate Management |
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Setup and Configuration |
Configuration as Code |
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Setup and Configuration |
External Credential Provider |
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Setup and Configuration |
Plugin Configuration |
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Setup and Configuration |
SSO Configuration |
Training
Each class is available as a Dedicated Class or One Participant option.
| Course | Format | Success Points (Dedicated Class) | Success Points (One Participant) |
|---|---|---|---|
CloudBees CI Level 1: Administration |
6 hours |
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CloudBees CI Level 1: Basics |
6 hours |
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CloudBees CI Level 2: Pipeline Implementation |
6 hours |
Detailed descriptions of Success Points offerings
Infrastructure Setup
Infrastructure Q&A
Category: Infrastructure Setup
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Participants engage in a comprehensive Q&A session on integrating and optimizing CloudBees CI infrastructure. Covers best practices, common troubleshooting, and productivity/efficiency tips. Follow-up recommendations may require support cases and additional Success Points.
Installation Introduction
Category: Infrastructure Setup
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Guided overview of initial setup and configuration of CloudBees CI systems: prerequisites, software requirements, pitfalls to avoid, and practical implementation tips.
Agent Management Introduction
Category: Infrastructure Setup
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Focus on configuring and optimizing agents for build, test, and deployment automation. Includes scaling, securing agent communication, and troubleshooting.
High Availability (HA) and Horizontal Scaling (HS) Introduction
Category: Infrastructure Setup
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Enhance resilience and scalability for CloudBees CI: HA/HS architecture, failover concepts, rolling updates, and approaches to manage large-scale CloudBees CI operations.
Installation Workshop
Category: Infrastructure Setup
Format: Workshop
Duration: 6 hours
Cost: 4 Success Points
Hands-on walkthrough of installation from software setup through advanced configuration: prerequisites, networking, security settings, and troubleshooting techniques.
Agent Management Workshop
Category: Infrastructure Setup
Format: Workshop
Duration: 3 hours
Cost: 2 Success Points
Deploy agents across environments, manage workload distribution, secure communications, troubleshoot, and ensure high availability and scalability.
Installation Consultation
Category: Infrastructure Setup
Format: Consultation
Duration: 24 hours
Cost: 16 Success Points
Exhaustive multi-day planning and execution support for CloudBees CI installation. Includes customized installation plan, advanced configuration strategies (HA, DR, enterprise integrations), and post-installation verification with a detailed report.
Infrastructure Maintenance
Upgrade Assistance Introduction
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Overview of upgrade planning: readiness assessment, compatibility checks, downtime management, data integrity, and common troubleshooting.
Upgrade Assistance Workshop
Format: Workshop
Duration: 3 hours
Cost: 2 Success Points
Interactive session from planning to execution of upgrades, with hands-on exercises simulating real-world scenarios to minimize downtime and ensure stability.
Upgrade Assistance Consultation
Format: Consultation
Duration: 12 hours
Cost: 8 Success Points
Thorough multi-day evaluation of upgrade readiness: environment analysis, version compatibility, risk identification, best practices, downtime strategy, and data protection; includes tailored recommendations.
Infrastructure Cost Savings Workshop
Format: Workshop
Duration: 3 hours
Cost: 2 Success Points
Strategies to reduce technology spend while maintaining performance and reliability: resource utilization, efficient scaling, automation, cost-benefit analysis, and redundancy reduction.
Health Checks and Optimization
Health Check Introduction
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Essentials of performing health checks: diagnostics, performance monitoring, and proactive maintenance strategies.
Health Check Workshop
Format: Workshop
Duration: 6 hours
Cost: 4 Success Points
Comprehensive health checks: diagnostics, performance evaluations, troubleshooting, and techniques to ensure availability and reliability.
Health Check Consultation
Format: Consultation
Duration: 24 hours
Cost: 16 Success Points
Extensive multi-day evaluation of performance, stability, scalability, workflow monitoring, and resilience testing. Delivers a comprehensive report with risks, inefficiencies, and recommended improvements.
Setup and Configuration
Access Permission Design Introduction
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Principles of access control: roles, permissions, and policies aligned to security and compliance standards. Prevent unauthorized access and mitigate risk.
Access Permission Design Consultation
Format: Consultation
Duration: 12 hours
Cost: 8 Success Points
Comprehensive review of RBAC, permission schemes, role definitions, and policy implementations to identify vulnerabilities and inefficiencies. Delivers a findings-and-actions report.
Architecture & Design for Controllers Introduction
Format: Introduction
Duration: 1 hour
Cost: 1 Success Point
Improve security and efficiency using dedicated namespaces and node pools for controller pods to reduce contention and streamline infrastructure.
Architecture & Design for Controllers Workshop
Format: Workshop
Duration: 3 hours
Cost: 2 Success Points
Hands-on session to design and implement controller isolation with dedicated namespaces and node pools.
Architecture & Design for Agents Introduction
Format: Introduction
Duration: 1 hour
Cost: 1 Success Point
Optimize performance and strengthen security with dedicated namespaces and node pools for agent pods.
Architecture & Design for Agents Workshop
Format: Workshop
Duration: 3 hours
Cost: 2 Success Points
Hands-on planning and rollout of agent isolation and sizing strategies across your CloudBees CI infrastructure.
Certificate Management Consultation
Format: Consultation
Duration: 7 hours
Cost: 4 Success Points
Use the CloudBees CI Sidecar Injector to enable secure access to internal HTTPS services with custom CAs or self-signed certificates.
SSO Configuration Introduction
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Concepts and benefits of SSO: simplified user management, improved security practices, and reduced password fatigue. Includes setup, integration, and troubleshooting.
Plugin Configuration Introduction
Format: Introduction
Duration: 3 hours
Cost: 2 Success Points
Select, install, and configure plugins: plugin architecture, seamless integration, managing updates, compatibility, and practical demonstrations.
External Credential Provider Introduction
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Integrate external credential providers to enhance security and centralized credential management; setup, configuration, and compliance best practices.
Design and Development
Pipeline Review Introduction
Format: Introduction
Duration: 1.5 hour
Cost: 1 Success Point
Review CloudBees CI Pipelines to find bottlenecks, inefficiencies, and improvements in configuration, automation, error handling, and security within stages.
Pipeline Review Workshop
Format: Workshop
Duration: 6 hours
Cost: 4 Success Points
Advanced techniques to assess and improve automation, reliability, speed, and security; streamline builds, integrate quality checks, and apply analytics for continuous improvement.
Pipeline Review Consultation
Format: Consultation
Duration: 24 hours
Cost: 16 Success Points
Exhaustive, multi-day analysis of end-to-end CloudBees CI Pipeline—automation levels, integrations, security, performance metrics, and best-practice alignment. Concludes with a detailed report of findings and optimizations.
Pipeline Management and Standardization Review Workshop
Format: Workshop
Duration: 3 hours
Cost: 2 Success Points
Optimize Pipeline management practices and standardize configurations across teams; reduce variability, enforce best practices, and improve reliability.
General Consulting
Q&A Session
Format: General Consulting
Duration: 1.5 hour
Cost: 1 Success Point
Expert-led session to answer organization-specific CloudBees CI questions, discuss challenges, and explore best practices.
One Day of Consulting General Consulting
Format: General Consulting
Duration: 6 hours
Cost: 4 Success Points
Personalized guidance to analyze setup, identify improvements, and implement best practices for efficient, scalable, and secure operations.
One Week of Consulting General Consulting
Format: General Consulting
Duration: 40 hours
Cost: 20 Success Points
Comprehensive assistance: system analysis, strategic recommendations, and hands-on optimization for efficiency, scalability, and performance.
Training classes
CloudBees CI Level 1: Basics
CloudBees CI Level 1: Basics (Dedicated Class)
Format: Training
Duration: 6 hours (2 days instructor-led)
Cost: 15 Success Points
This introductory course builds on the knowledge learned in the CloudBees CI: Essentials course. It combines an informational and instructional curriculum with entry-level, hands-on lab exercises. Students will gain the experience of a basic user of CloudBees CI, as well as practical exposure to core features.
What you will learn:
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Distinguish between DevOps concepts and understand their relationship to CloudBees CI.
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Navigate the operations center, controllers, and information on a controller.
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Examine Jenkinsfiles and describe job processes defined in them.
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Run Pipelines in CloudBees CI and analyze logs after completion.
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Explain additional job runs that may take place after a successful CloudBees CI Pipeline run.
Audience: Anyone who needs introductory usage and hands-on experience with CloudBees CI, including end users in managerial and implementation roles.
Prerequisites: Complete the CloudBees CI: Essentials course and have general familiarity with the software development life cycle.
CloudBees CI Level 1: Basics (One Participant)
Format: Training
Duration: 6 hours (self-paced: ~4 hours)
Cost: 5 Success Points
Same content as the dedicated class but delivered for individual participants in a self-paced format.
CloudBees CI Level 1: Administration (Dedicated Class)
Format: Training
Duration: 6 hours (2 days instructor-led)
Cost: 15 Success Points
After completing this course, students will gain hands-on guided experience with administrative tasks. More detailed implementation, configuration, and best practices for specific administrative tasks are covered in Level 2 courses.
What you will learn:
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Set up your cluster understanding the foundations of a CloudBees CI platform.
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Manage and secure plugins using the CloudBees Assurance Program (CAP) and Beekeeper Upgrade Assistant.
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Configure access control with Role-Based Access Control (RBAC) and the Folders Plus plugin.
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Manage credentials for use inside Pipelines or to configure plugins.
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Execute Pipelines using different types of agents.
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Standardize Pipeline creation using Pipeline Templates, Template Catalogs, and Shared Libraries.
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Improve Pipeline work with reporting and collaboration tools.
Audience: Anyone who needs introductory, hands-on usage knowledge and experience for CloudBees CI administrative tasks. Also, a prerequisite for CloudBees CI Level 2 admin courses.
Prerequisites: Complete CloudBees CI Level 1: Basics course and its prerequisites. Basic understanding of command line usage, scripting, and security is recommended.
CloudBees CI Level 1: Administration (One Participant)
Format: Training
Duration: 6 hours (self-paced: ~5 hours)
Cost: 5 Success Points
Same content as the dedicated class but delivered for individual participants in a self-paced format.
CloudBees CI Level 2: Pipeline Implementation (Dedicated Class)
Format: Training
Duration: 6 hours (2 days instructor-led)
Cost: 15 Success Points
Building on topics covered in CloudBees CI: Essentials, Level 1: Basics, and Level 1: Admin, this course begins with creating a simple Declarative Pipeline and building a Multibranch Pipeline job. Learners will progressively add features and functionality to control Pipeline flow of execution.
What you will learn:
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Implement stages and steps for a simple Declarative Pipeline.
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Create and configure Multibranch Pipeline jobs.
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Implement multienvironment Declarative Pipelines and parallelization.
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Control Pipeline flow with directives and options.
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Troubleshoot common Pipeline errors.
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Call custom steps from shared libraries.
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Build Pipelines with standardized Pipeline Templates in Pipeline Template Catalogs.
Audience: End users who oversee the entire DevOps process and need hands-on implementation knowledge for CloudBees CI Pipelines. Individuals responsible for implementing Pipelines for development teams.
Prerequisites: Complete CloudBees CI: Essentials, Level 1: Basics, and Level 1: Admin courses. Basic admin-level user experience and practical experience with reviewing and running Pipelines in CloudBees CI.