Managing billing plans

3 minute read

You can get started with CloudBees Feature Management by enjoying a 14-day free trial, and you can upgrade to a billing plan at any time.

You must be an administrator to subscribe to CloudBees Feature Management and access billing information.

CloudBees Feature Management offers several billing plans:

  • Starter: 14-day trial with an unlimited number of users. The Starter plan automatically converts to the Free plan once the trial period is over.

    • Free: Available after the Starter plan trial 14-day trial period has expired. Provides a limited number of users and monthly active subscriptions (MAU).

  • Team: Monthly and annual pricing based on the number of users and MAU.

  • Enterprise: An unlimited number of users, SSO/SAML, and dedicated support.

Refer to CloudBees Feature Management Pricing for more information.

If you need additional help with your billing plan, select Need Our Help? from the bottom left corner of your screen.

Verifying your role for managing the billing plan

If you are unsure whether you have access to manage the billing plan, you can verify your role in Team Management.

You must have administrator privileges to subscribe to CloudBees Feature Management and access billing information.

To verify that you are an administrator:

  1. From the CloudBees Feature Management Home page, select your account from the top right corner, and then select the organization.

  2. Select your account from the top right corner again, and then select Team Management.

  3. From the center of your screen, in the Settings tab, select the Role to the far right of your username. If the Role is Admin, you can make changes to the billing plan.

Show admin

Refer to Managing teams and permissions for information on how to change your team permissions to administrator.

Managing a Team plan

You can upgrade your plan at any time during the Starter plan 14-day trial period. Once the trial period expires, your subscription automatically converts to the Free plan with a limited number of users and monthly active subscriptions (MAU). For additional pricing information, refer to CloudBees Feature Management Pricing.

You must be an administrator to subscribe to CloudBees Feature Management and access billing information.

You can sign up for at Team plan through our self-service portal.

To sign up for a Team plan:

  1. Click Upgrade Plan in the banner. You are now on the Team Management page.

  2. Select the Team Plan tab in the center of your screen.

  3. Enter the following:

    • Users: Select the number of seats (up to 25).

    • MAU: Select the number of monthly active users.

    • Choose Billing Cycle: Select Pay by the month or Pay by the year.

    • Billing Details: Enter your First Name, Last Name, and Email.

    • Payment Details: Enter your payment information.

    • Order Summary: Review the details of your order summary.

      1. If you have a promo code. Click I have a promo code and enter the promo code. Click Apply.

      2. Select Pay or Update info.

    The Thank You window and the Billing Summary page appears.

Managing an Enterprise plan

If you would like to upgrade to an unlimited number of users, enable SAML/single sign-on, and receive support, you can sign up for an Enterprise plan.

You must be an administrator to subscribe to CloudBees Feature Management and access billing information.

To sign up for an Enterprise plan:

  1. From the CloudBees Feature Management Home page, select your account from the top right corner, and then select the organization.

  2. Select your account from the top right corner again, and then select Team Management.

  3. Select the Billing Plan tab from the center of your screen.

  4. In Plan Details, select the Enterprise Plan tab.

  5. Select Contact Sales to begin a conversation and request a quote.

Managing billing information

You can update your billing information at any point after signing up for a subscription.

You must be an administrator to subscribe to CloudBees Feature Management and access billing information.

To update your billing information:

  1. From the CloudBees Feature Management Home page, select your account from the top right corner, and then select the organization that you want to manage.

  2. Select your account from the top right corner again, and then select Team Management.

  3. Select the Billing Plan tab from the center of your screen.

  4. Under Plan Details select Edit and enter the following:

    1. Billing First Name and Last Name

    2. Billing Email

    3. Card Information

    4. Company Name

    5. Country

    6. Billing Street Address, City, and Zip / Postal Code

  5. Select Update info.