Multifactor authentication

2 minute readSecurity

You can use multifactor authentication to secure your CloudBees Feature Management account.

To use multifactor authentication, you must have a third-party authentication app, such as Google Authenticator, installed on your phone.

Enabling multifactor authentication

To enable multifactor authentication:

  1. From the CloudBees Feature Management Home page, select your name and avatar in the upper right corner, and then select Account.

  2. Select Enable multifactor authentication to display a QR code.

  3. Open the authentication app on your phone, and then add a new account to the app.

  4. In your authentication app, select the option to scan a QR code.

  5. Hold your phone up to your computer screen so that it can scan the CloudBees Feature Management QR code. Once it scans, a code appears on your phone.

  6. In CloudBees Feature Management, select Enter code. Enter the code displayed in the authentication app, and then select Apply.

  7. A single-use recovery code is displayed. The recovery code enables you to sign in to CloudBees Feature Management without your phone. Copy the code somewhere safe, and then select Close.

Multifactor authentication with your authentication app has been added to your account, and you have a recovery code saved in case you lose access to your phone. To check which team members have multifactor authentication enabled, refer to Managing organizations and permissions.

Regenerating a recovery code

To regenerate a recovery code, you must have multifactor authentication enabled. Each recovery code can only be used once to sign in.

To regenerate a recovery code:

  1. From the CloudBees Feature Management Home page, select your name and avatar in the upper right corner, and then select Account.

  2. Select Regenerate Recovery Codes.

  3. Copy the displayed recovery code somewhere safe, and then select Close.

You have a recovery code saved in a safe location in case you need to sign in to CloudBees Feature Management without your phone.

Signing in with a recovery code

If you lose access to your phone, you can still sign in to your CloudBees Feature Management account using a recovery code.

To sign in to CloudBees Feature Management with a recovery code:

  1. On the sign-in screen, select Use the recovery code.

  2. Enter your recovery code, and then select the > icon.

  3. Copy the displayed recovery code to a safe location, and then check I have safely recorded this code, and then select the > icon.

You are signed in to CloudBees Feature Management. Note that the recovery code that you used to sign in cannot be reused.

Disabling multifactor authentication

To disable multifactor authentication:

  1. From the CloudBees Feature Management Home page, select your name and avatar in the upper right corner, and then select Account.

  2. Select Disable Two-Factor Authentication.

Multifactor authentication is no longer available for your account.