Get the current state of a ServiceNow change request

Use this functionality to get the current state of a ServiceNow change request. The user must provide:

Valid credentials (Basic authentication or OAuth authentication) and the ServiceNow host URL.
The get action type.
The cr-number auto-generated during change request creation.

All CloudBees action repositories are listed at CloudBees, Inc. on GitHub.

Inputs

Inputs for the get change request functionality are listed below.

Table 1. Input details
Change request model field	Data type	Required	Description
`url`	String	Yes	The ServiceNow host URL.
`username`	String	Yes	The username for authentication.
`password`	String	Yes	The password for authentication.
`client-id`	String	Required only for OAuth-based authentication.	The unique identification number of the client.
`client-secret`	String	Required only for OAuth-based authentication.	The client secret for authentication.
`action-type`	String	Yes	The type of operation is "get".
`cr-number`	String	Yes	The unique number auto-generated during change request creation.

Usage example

The following is an example payload with basic authentication to get a change request state:

    steps:
      - name: Get ServiceNow CR state with basic auth
        uses: cloudbees-io/service-now@v1
        with:
          url: ${{ vars.SERVICENOW_URL }}
          username: ${{ vars.MY_SERVICENOW_USERNAME }}
          password: ${{ secrets.MY_SERVICENOW_PASSWORD }}
          action-type: "get"
          cr-number: "Unique ServiceNow-generated number"▼