Pricing and billing

4 minute read

The CloudBees platform is available as any one of the following:

  • A multi-tenant SaaS

  • A single-tenant SaaS

  • An on-premise virtual private cloud instance

The following details the pricing and billing information for the multi-tenant SaaS CloudBees platform. For pricing and billing information on single-tenant SaaS or on-premise virtual private cloud instances, contact CloudBees Support.

The CloudBees platform, when accessed via our multi-tenant SaaS system, offers two plans, Free and Team (pay as you go).

Billing plans
Figure 1. The Free and Team plan options for multi-tenant SaaS.

The pricing page provides a summary of the features and benefits of each, along with answers to some Frequently Asked Questions (FAQs).


Sign up in either of the following ways:

In either case, your account is a Free account upon sign-up.

Credit card information is only required when you upgrade to the paid plan.

Payment methods for the paid plan

The payment methods differ depending on where you sign up.

If you have subscribed directly on the CloudBees platform, provide your credit card information and manage your payment method there.

If you have subscribed using the CloudBees listing on AWS Marketplace, the monthly cost of your CloudBees account is added to your AWS account, so the total monthly cost for your AWS account includes your monthly payment for the CloudBees platform.

Billing unit definitions

Monthly Active User, Workflow minutes, GB of storage, and GB of egress traffic are defined below.

Monthly Active User (MAU)

A unique user who accepts an invitation to join your organization is considered a MAU for billing purposes.

Workflow minutes

"Workflow minutes" is a key metric in the CloudBees platform for calculating your usage and billing. In your CloudBees platform paid plan billing statements, "Workflow minutes" refers to the total duration, measured in minutes, of all the workflows executed for all users on your account by the platform during the month.

  • For a given workflow, number of minutes is the total number of minutes from the start of the first action to the end of the last action, on a per-second basis. This measurement includes all actions within any of your workflows, regardless of whether they run sequentially or in parallel. CloudBees counts workflow minutes on a per-second basis to provide precise measurement.

Workflow minutes can also be consumed by CloudBees platform team members who have not been explicitly invited to join your organization. For example, if they perform tasks such as pushing a commit, creating a pull request, or running a build that may be part of a workflow, this consumes Workflow minutes.

GB of storage

GB of storage is the total GB of storage consumed during the month by the tenant.

GB of egress traffic

GB of Egress traffic is the total GB of egress traffic consumed during the month by the tenant. Egress traffic is the outbound traffic from your CloudBees tenant to any resource outside the AWS network.

Free plan

The Free plan entitles an account to have the following:

  • CloudBees platform core capabilities, with no functional limitations.

    • Cloud native CI/CD powered by Tekton.

    • Enhanced DSL similar to GitHub Actions.

    • Visual tool and code editor for composing workflows.

    • Golden paths.

    • Safe secrets management.

    • Self-service actions catalog.

    • Orchestration of external CI/CD tools with ingestion of all pipeline metadata, for end-to-end workflow visibility.

      • Currently includes CloudBees CI, Jenkins®, Bamboo, Circle CI, GitHub Actions, JFrog pipeline, ArgoCD, and Octopus Deploy.

      • Other tools to be added on an ongoing basis.

    • Feature Management for progressive delivery.

    • VSM and analytics.

      • Flow metrics.

      • DORA metrics.

      • Software delivery metrics.

  • Up to five Monthly Active Users (MAU).

    • Ability to add or remove users to your organization at any time, as long as the total active users does not exceed five.

    • Ability to upgrade to the paid version for an unlimited number of users.

  • Up to 2,000 workflow minutes.

    • If the 2,000 minutes quota is reached before the end of the month, workflows are not able to be run until the first day of the next month.

    • The quota of 2,000 minutes is started at 00:01 UTC on the first day of the month, and it expires at 24:00 UTC on the last day of the month.

    • Ability to upgrade to the paid version for an unlimited number of workflow minutes.

  • Single organization

    • Only one organization available per your tenant account.

    • Ability to upgrade to the paid version to benefit from unlimited numbers of organization levels and to leverage the powerful organizational inheritance model of the CloudBees platform.

Paid plan

All prices are in USD.

The Team(paid) plan entitles an account to have the following:

  • CloudBees platform core capabilities, with no functional limitations.

    • All the same features as the Free plan.

    • An enterprise-ready organization model with unlimited levels and a complete property inheritance mechanism.

  • $100/month per MAU.

  • 10,000 free workflow minutes at the start of each month.

  • $0.01 per workflow minute, for each minute above the first (free) 10,000 minutes during the month.

Table 1. Pricing examples
Example month Total number of workflow minutes for your account at end of month Total cost Explanatory notes

Month A



Covered by the allotted 10,000 free workflow minutes.

Month B



10,000 free workflow minutes + 5,000 paying minutes(@ $0.01/minute)

Billing cadence

Paid plan customers are billed on a monthly basis, at the end of each month.

  • Total number of MAUs for the past month.

  • Total billable workflow minutes for the past month.

  • Total GB of storage.

  • Total GB of egress traffic.


If you upgrade during the month, the total amount is prorated according to the upgrade date. For example, if you upgrade on the 10th of the month, your first invoice is prorated according to the number of days left during that month, until the end of the month (28, 29, 30 or 31 days).