The CloudBees ServiceNow and ServiceNow Poll for approval actions provide the ability to create and manage ServiceNow change requests from platform workflows.
Use the ServiceNow action to perform the following operations:
Use the ServiceNow Poll for approval action to perform the following operation:
| All CloudBees action repositories are listed at CloudBees, Inc. on GitHub. |
Authentication methods
The ServiceNow action supports both basic and OAuth authentication methods to connect with ServiceNow.
-
Basic authentication: Provide a ServiceNow URL, a valid username, and a password to connect to the ServiceNow application.
-
OAuth authentication: In addition to a ServiceNow URL, a valid username, and a password, provide a ClientId and Client Secret, for generating a bearer access token with an expiration date. This method is more secure.
Supported versions
CloudBees has tested and supports the following ServiceNow releases:
Other versions of ServiceNow may work with the CloudBees platform. If you are using a version of ServiceNow not listed above, submit a feature request with CloudBees Support.