If you are using a named instance of the SQL server, you need to configure the SQL server to listen on specific port so that the CloudBees CD/RO server can connect to it.
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In SQL Server Configuration Manager, expand the SQL Server Network Configuration, and click on the server instance that you want to configure.
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In the right pane, double-click TCP/IP.
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In the TCP/IP Properties dialog box, click the IP Addresses tab.
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In the IPAll section, enter an available port number in the TCP Port field.
For example, enter 1433.
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Click OK to close the dialog box.
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When a prompt appears that the server must be restarted, click OK.
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In the left pane, click SQL Server Services.
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In the right pane, right-click the instance of SQL Server that you selected in Step 1, and click Restart.
When the Database Engine restarts, it will listen on port 1433.
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Enable TCP/IP.