The CloudBees Support plugin provides the ability to generate a bundle of all the commonly-requested diagnostic information used by CloudBees when resolving support issues. It extends the open source Support Core plugin, which is installed as a dependency when the CloudBees Support plugin is installed.
The CloudBees Support plugin is installed by default with CloudBees CI and CloudBees Jenkins Platform. If you are a CloudBees Jenkins Support customer using the Jenkins LTS please install the Support Core plugin instead.
Refer to Generating a support bundle for details.